Local
$1,250/mo
GBP Care and Review Engine, citation cleanup, two data-backed local pages a month, map-pack tracking and a monthly report against your day-one baseline.
Industry
Heating and cooling calls arrive in waves. The first cold snap or heat wave sends people to their phones, and they call the first company they find that answers and can come today. The groundwork for those calls is laid in the quiet months, and this page goes through it.
If you work out of a shop or a home office that customers do not visit, and you drive to them, you are a service-area business. Google's guidelines say a service-area business should hide its address on the Business Profile, and they rule out a remote mailbox or a virtual office as a location (Google Business Profile guidelines). So a mailbox rented in the next county does not qualify for a second pin there.
Your website carries the rest. The city you are based in belongs in your homepage title and main heading, which the scan checks as C3, and the towns you cover belong on a service-area page in plain words. Use one phone number in the header, the footer and your structured data, so Google can match your site to your profile.
The common shortcut is a page for every town in the area, each one the same text with the town name swapped. Google's spam policies call it scaled content abuse when many pages are generated to manipulate rankings instead of helping people, however they were produced (Google Search Central). A near-copy also tells the person reading it nothing.
A town page is worth having when it holds something specific: the systems common in its older houses, how quickly you can usually get there, the permits the town wants for a replacement, and jobs you have done nearby. The local pages in your plan are written this way, and a town we cannot fill with real detail is named on your service-area page instead.
On a cold night the person searching is standing next to a furnace that will not start, and they are not reading closely. Your phone number should be a tap-to-call link on every page, the hours on your profile and site should match the hours you actually pick up, and an emergency service page should say what counts as an emergency, whether after-hours visits cost more and how soon you can come.
For calls that can wait until morning, a short form does the job: name, phone, town and what is wrong. A long one loses people who are in a hurry. We keep your profile hours current each week, holidays included.
"HVAC (heating or air conditioning)" is a Local Services Ads category in the United States, and advertisers pay only for leads (Google Local Services Help). The badge on those ads has changed. Google now shows one Google Verified badge, which an advertiser earns only after completing Google's screening and verification, and it has discontinued the Money Back Guarantee that came with the old Google Guarantee badge (Google Local Services Help). If an ads pitch still leans on that Money Back Guarantee, its information is out of date. We do not manage these ads yet.
On Local, Growth and Authority, every customer gets a review request once the job is done, worded the same for everyone. Google's policy does not allow asking only the customers you expect to be happy, or offering anything for a review (Maps content policy), so there is no screening step and no reward. Requests go by email, since texting is not something we offer yet.
Replies are drafted within one business day. If a customer complains about a missed appointment or a disputed bill, the draft waits for you, because you know what happened on that call.
LocaliQ publishes no figure for HVAC on its own, so the table below shows its nearest category, Home & Home Improvement. That category is wider than heating and cooling, and its figures come with no months attached, so read it as a rough guide for your trade.
At $90.92 a lead on that average (LocaliQ), every paid call has a price, including the caller who only wanted a quote for next year. Organic work is paid for by the month whatever the weather does, and what it builds keeps working in the months you are not advertising.
| Cost per click | Cost per lead |
|---|---|
| $8.33 | $90.92 |
Someone with a broken system needs to reach you in a few taps, and Google needs to tell where you work. The checks below cover both.
A company working one metro area from one shop should start on Local. Its two local pages a month go to the towns you can say something real about, and the profile and review requests keep running in the slow months too.
If you want articles that answer maintenance and replacement questions before each season, Growth adds four a month, plus technical fixes and an AI-search visibility report that records whether assistants name your company. Authority suits a larger company working across a big metro.
A second branch with its own address, and each branch after it, takes the Additional location add-on.
$1,250/mo
GBP Care and Review Engine, citation cleanup, two data-backed local pages a month, map-pack tracking and a monthly report against your day-one baseline.
$2,250/mo
Everything in Local, plus technical fixes, four articles a month, an AI-search visibility report and a quarterly roadmap refresh.
$3,750/mo
Everything in Growth, plus eight articles a month, a full AI-search program, a quarterly data study with local press outreach, and conversion fixes.
One client per business category per metro area on the Local, Growth and Authority plans. A metro area is a U.S. Census core-based statistical area. For a law firm, each practice area counts as its own business category. A law firm holds only the practice area its plan covers at each location, named in writing when the work starts; a second practice area takes a plan of its own.
Starting assumptions, not benchmarks. Replace them with your own numbers. They are what the scan starts from when you choose HVAC. How the estimate works.
Yes. A company that travels to its customers can have a Business Profile, and Google's guidelines ask it to hide its address (guidelines); the profile shows the area you serve instead.
Yes, if you can answer every lead fast in peak season and want more calls this month; HVAC is one of the US categories (Google Local Services Help). No, if your phones are already full every July and January, because paying for more peak-season leads buys calls you cannot take. The profile, reviews and pages carry no fee per lead, and they are still there in the quieter months when you want the work.
Only for towns where there is something real to say about your work there. Copies with the town name swapped are what Google's spam policies warn about (Google Search Central).
Not on Local, Growth or Authority. Each metro area gets one heating and cooling company on those plans, and while that company is you, we say no to the others.
Each monthly report compares against your day-one baseline, and you keep all of them, so a January can be read beside the months before it. After a year of reports you can set each season beside the same season a year earlier, which is the fairer test for a seasonal business.
Yes, from the second branch on. Your plan covers the first, and each further branch with its own address takes the Additional location add-on.
Census and BLS figures for HVAC companies in the metro areas where we publish a page: